For this week’s Faces of Figtree we caught up with Alison & Jo, the owners of Figtree Organics. You may recognise these ladies and their friendly faces from around the centre. Always keen to have some fun in their store, the days are never boring at Figtree Organics!
Tell us about your journey as a part of Figtree Organics.
We’ve both worked in health foods for a combined 50+ years, having spent the past 12 years here at Figtree Organics. In early 2019 the opportunity arose to buy the business and we jumped at the chance. We are incredibly passionate about delivering the Illawarra’s premier healthy destination.
What products or services do you offer?
What don’t we have in store?! You’ll find all things health food and organic. We specialise in gluten free and vegan foods and products as well as proteins, cosmetics and a variety of health supplements. If you’re not sure what you’re after or whether we stock it, just come in and ask and there’s a good chance you’ll be in luck.
What’s a customer favourite?
Our handmade vegan and raw treats that you’ll find at the front of the store. They are free of gluten, dairy, refined sugar and most importantly, guilt free and delicious!
What do you do/sell that customers may not know about?
Customers may be surprised to find out that we grind and package our own peanut butter using nothing more than fresh, Australian peanuts.
What has been a highlight for your store at Figtree Grove?
We have loved getting to know our customers and being able to adapt the business to provide what they are looking for in a health food store. Centrewide events such as Flavours of Figtree have also been a highlight for us and we love getting out and about in the centre interacting with shoppers and fellow retailers.
Tell us about your team.
We are very proud of our close-knit all female team! You’ll find us, Al & Jo, on the ground working in store fulfilling our dreams of running our own business. Wendy, who’s been in store over 12 years, is an expert in bodybuilding and protein supplements. Finally, our newest team member Toria (Al’s daughter) has been part of the team for 2 years and is our resident IT guru and is currently setting up our online store.
What’s the key to success in retail?
For our business, there are three key pillars for success:
When you’re not in the store, where might be find you, or what might you be doing in your down time?
If we aren’t at the shop, there’s a good chance we’ll be at home in our PJs with a glass of wine, crocheting in the living room.
Haven’t been into Figtree Organics lately? The store is currently fully stocked with old favourites and new products. Pop by and say hi to Al, Jo, Wendy & Toria and browse their impressive collection of health and allergy friendly products.