Faces of Figtree: Kirsty from Natural Fit

This week we caught up for a chat with Kirsty, the store manager at Natural Fit Footwear.  You’ll find Natural Fit Footwear between NAB & Pure Beauty.  Stocking a wide range of fabulous footwear that’s also good for your feet (no shopping guilt!), Natural Fit Footwear is staffed by a friendly team who don’t mind a chat!

Tell us about your journey as a part of Natural Fit Footwear.

I started with Natural Fit almost three years ago as a casual staff member and shortly after joining the business I was lucky enough to take on the role of store manager at Figtree.

What products or services do you offer?

We offer a lot more than just shoes at Natural Fit Footwear.  We stock a range of well-known orthopaedic brands including orthotic-friendly styles.  We also offer a full fitting service to make sure you walk away with the most comfortable fit.

What’s a customer favourite?

The Arcopedico L19 boot is a favourite amongst new and regular customers.  They feature cushioning for fatigue-free wear, a twin arch system and are machine washable, which is always handy.

What do you do/sell that customers may not know about?

Shoppers may be surprised to hear that we sell specialised Plantar Fasciitis socks.  The socks are a technical performance sock that strengthens the foot structure and prevents Plantar Fasciitis, as well as, overuse injuries.  A blessing for anyone suffering from this common foot injury.

What has been a highlight for your store at Figtree Grove?

Creating a big Natural Fit family, made up of our wonderful staff and customers!

Tell us about your team.

Myself, Sue and Leonie make up the team here at Figtree and one of the first things you’ll notice about our team is that we won’t say no to a chat! 

What’s the key to success in retail?

Providing the best possible customer service experience as if the shopper was your own friend or family.

When you’re not in the store, where might be find you, or what might you be doing in your down time?

If I’m not at work, you’ll most likely find me playing oz tag or shopping up a storm!

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