At Figtree Grove our goal is to make your visit as easy and stress free as possible. Our friendly Customer Service team is available at the Customer Service Desk (located opposite Peter Alexander) to assist you with:
If the desk is unattended, please chat with our Security team or phone 0242989600 during opening hours.
Our public toilets, mobility impaired toilets and parents room are all situated near Woolworths and San Choi Chinese Restaurant.
Toilet Operating Hours Below:
Find our Parents Room next to the rest room facilities in the corridor near Woolworths.
A private feeding room, children’s toilet, change table, instant boiling water and a microwave to heat up any baby bottles or food.
The Parents Room is open between 7am-7pm daily.
We want your experience in centre to be easy, convenient & comfortable. If you require the use of a complimentary wheelchair or motorised scooter, our friendly Concierge team are more than happy to help you.
If you know your arrival time and would like assistance or would like to book in a power shopper or wheelchair, please call us on 02 4298 9600 or visit our Concierge desk.
Only available Monday – Friday 9:30am – 4:00pm
Weekends must be pre booked.
Enjoy FREE Wi-Fi at Figtree Grove for up to 3hrs daily. To connect follow these simple steps:
Ensure your smartphone or Wi-Fi compatible device has its wireless signal switched ON. Go to available wireless network collections list Select ‘_FREEWIFI_FIGTREEGROVE’ from the list. You may need to select connect.
At Figtree Grove our Concierge staff are here to help make your shopping experience easy, enjoyable and are passionate about helping you find what you need.
Our Concierge desk is located opposite San Choi Chinese Restaurant. Our staff will provide you with:
Directions to your desired location, Retailer information Gift cards Lost property Transport information Complimentary mobility scooter and wheelchair hire