• 3 hours FREE parking between 8.30am-5.30pm, per visit every day of the week
• 90-minute express parking near the Commbank entry
• 10 disabled car park spaces located on the ground floor
• 12 Parents with Pram car park spaces
• 5 hours FREE parking for our seniors 60 years and over

If you would like assistance when you arrive or when returning to your car, our friendly Concierge team are more than happy to help you.  If you know your arrival time and would like assistance, please call us in advance to let us know on 02 4298 9600 or visit our Concierge desk located opposite San Choi Restaurant.

Figtree Grove now have car parking guidance.  The guidance system monitors how many available car spaces there are and directs drivers to their location by way of digital signboards located alongside carpark driveways.

FAQS

How long can I park for FREE?

Express Parking                                   90 minutes each visit

General customer parking                 3 hours each visit

Parents with Prams                             3 hours each visit

Seniors aged 60+ years*                     5 hours each visit

Disability parking permit holders     Unlimited

Electric Vehicle Charging

Figtree Grove has two types of EV charging stations available for customers to use.

Tesla Superchargers x 6: This pilot is only accessible for CCS-enabled vehicles. If a Supercharger post has two cables, non-Tesla cars can only charge with the CCS connector.

EV Standard Chargers x 2: Have Type Two connectors on the units and should only be used by compatible vehicles.

Related article: First Tesla Supercharger Stations in the Illawarra.

How many charging stations does the Centre have?
There are six Tesla Superchargers and two standard vehicle chargers located at Figtree Grove.

Where are the electric vehicle charging stations located?
The charging stations are located in the car park near MyCar. Best access is off The Avenue, Kmart entrance (see map above).

What hours are the charging stations available?
All charging stations are available 24/7 to customers.

Do Supercharger posts support all connector types?
This pilot is only accessible for CCS-enabled vehicles. If a Supercharger post has two cables, non-Tesla cars can only charge with the CCS connector. Tesla is unable to accommodate vehicles that do not fully comply with CCS communication and safety protocols. If you encounter any issues while charging your vehicle, reach out to Tesla Customer Support (1800 646 952) or your vehicle manufacturer.

Do I need to bring my own cable?
If you are using one of the six superchargers you do not need to provide a cable, however the standard electric vehicle charging stations are BYO cable. Different model cars may also require an adaptor for the Tesla supercharger stations.

How much does it cost to charge your vehicle?
Our electric vehicle charging stations are complimentary for customers to use however standard fees may apply via Tesla and other EV applications dependant on your vehicle. Visit: Tesla.com.au

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish. The six superchargers are capable of recharging a vehicle up to 275km in 15 minutes whereas the two standard EV chargers take approximately 4 hours.

What types of vehicles can use the charging stations?
Tesla Superchargers: This pilot is only accessible for CCS-enabled vehicles. If a Supercharger post has two cables, non-Tesla cars can only charge with the CCS connector.
EV Standard Chargers: Have Type Two connectors on the units and should only be used by compatible vehicles.

Do I need to register my details anywhere?
Tesla Superchargers: Download the Tesla App linked here.
EV Standard Chargers: No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

The charging station won’t work for me, who can help?
Tesla Superchargers: please contact the Tesla Helpline: 1800 646 952.
EV Standard Chargers: Please see the staff at the Concierge desk during trading hours, located just inside the entrance closest to the EV charging stations or call 02 4298 9600.

Have you been “ICEd” a.k.a parked in by a non-electric vehicle?
Standard hours: Please visit our concierge desk | After hours: please call 02 4298 9600..